Update by user May 29, 2020 I have not heard a word from Omaha Steaks. In my opinion they do not care about customer satisfaction. Original review posted by user Apr 18, 2020 We placed an order (one item was a gift for a neighbor) with Omaha Steaks. The per item price of the advertised price wasnt placed in the Cart, and their advertised free shipping if order total is over $69 wasnt showing. I called and spoke to a rep who told me if all your items arent in one name, you wont get the per item prices or the free shipping. Apparently even thought they sow you to pick another ship to than your home, it knocks t use per item price reduction or other things as free shipping, off. When you try and place an order for one item, even though the price might be advertised as say $39.99, it will note in the cart something like the price will be $79.99 if not combined with another item. So I played that game and eventually had to speak with a LIVE agent who told me the aforementioned. So HE cancelled my order and replaced it. My gift for my neighbor had to come to our home along with our item and then I would have to walk it to their home. He NEVER told me hey with the pandemic issues your order will be delayed significantly. Guess what? I checked the order and found out it wont come until April 21, even though the order was placed April 9!! So I contacted them on Facebook Messenger and theyve had an agent tell me twice I canceled the gift order and due to global issues my order will arrive April 21. I informed them other more reliable (my opinion, cant be sued for ones opinion) like Costco and Target show on their website there could be shipping delays due to COVID-19. Omaha Steaks took our payment so theyre making interest in our money and no shipment. I feel you should beware doing business with this group because there are a lot of ooooh, you dont get the advertised price unless you do this or that, or oooohh, you wont get your paid for item for weeks because of some excuse, but we wont tell you activities (my opinion, cant sue for ones opinion). Caveat Emptor - BUYER BEWARE!!!!! User's recommendation: BEWARE (our opinion).