24 Nov, 2020 → by ClaimboUser648016
Poor advertising and customer service

2

They advertised 15% site wide for order over $95. Everything I wanted to order was "excluded" even though it was a near $500 order. Called to find out why I was no getting the 15% and the girl on the line couldn't even figure out what my issue was. She kept telling me I was trying to make a catalogue order that did not get the 15%. I finally moved it up to a "manager" who said she'd make the order and give me the 15% but only did it on one large item. User's recommendation: Nice items but overpriced and so many exclusions and fees are not customer friendly.
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