Because of Redbox's obscene password requirements, I had to request a password reset due to not being able to remember the extra obtuse characters required. Except the temporary password provided did not work and I was instead locked out for using the password they gave me for 30 minutes. And in that time, someone else picked up the only dvd available in my area for a movie when I could have obtained it through online checkout. Not only that, dvds are constantly out of stock for every kiosk (4+) within 5 miles. Some kiosks never even had the dvd and still don't. Honestly, why do I even bother with this service?