BedandBreakfas.com has a policy whereby if you do not check you guest in on their site they do not send you the funds your guest paid them. That is fine if except if you don't do the checking they never notify you they just keep the money. You can request the funds once you find out you did not follow their procedure. If it happened in the past 6 months they will pay you. If it happened more than 6 months ago they WILL NOT PAY you. Our misunderstanding of their system allowed them to keep over $2, 000. Of our money. I have quit using them for booking.