17 Jul, 2018 → by ClaimboUser299504
Pneumatic jack hammer @DISGRUNTED ENDUSER
3
ALL I WANTED WAS SOME PARTS FOR TEX 05P JACK HAMMER, FOR LAST 10 DAYS. THE CUSTOMER CARE IS MOVING MY CALLS FROM ONE PERSON TO ANOTHER. IN THE END, THE CALL WENT TO CHICAGO PNEUMATIC, WHEREAS THE HAMMER IS OF ATLASCOPCO. THE AFTER SALES SERVICE IS REALLY BAD! CUSTOMER CARE, THEY DON'T EVEN KNOW WHERE TO DIRECT THE CALLS. I HAVE WORKED WITH ATLASCOPCO, NIGERIA FOR OVER 10 YEARS. ALTHOUGH THEY DIDN'T HAVE AN OFFICE IN NIGERIA THEN, BUT THERE RESPONSE TIME WAS MUCH SHORTER, AND IN SOME CASE MORE HELPFUL. REALLY BAD AFTER SALES SERVICE FOR A COMPANY LIKE THIS.