1 Jan, 2018 → by ClaimboUser419112
playstation 3

2

I am thinking not to buy PlayStation, because Sony doesn't bother about value for money. I am a middle class man in India purchased Sony PlayStation 3 Slim 160 GB and other games worth INR 20000/- in September 2011.On November 2017 suddenly it was power off completely, not even the POWER BUTTON red light too. Just complete dead. I went to Sony service centre Techno Plaza in Salt lake city, Kolkata. They told me either they will repair it or exchange it. I argued about to repair it. After many correspondence they asked me to collect it without repair or exchange option. They argued with my father that they sell import goods, after 5 years parts unavailable, cost of repair too much from actual purchase value etc. Even they are not exchanging it by saying Company Policy...My questions to Sony are 1)a>Are Sony selling PlayStation by mentioning your 5 years policy and b>Individual PLAY STATION units of the customers are not serviced c>Are Sony mentioning during sell ‘'We would like to mention here that the product has lived its life. Now it is very difficult to get parts. Even if we get, the service may not be reliable''. etc!!! Another question is about exchange policy...2) Suppose I buy a PS4, after 1 year when warranty end why I should exchange it as per Sony's depreciation value and do you mention it at the time purchase????? Sony should do something about my PS3.
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