Pissed poor telephone customer service

/ 19 reviews

14 May, 2021 → by ClaimboUser606918

I forgot my password and their online system locked me out. I have to call them to reset my password. Waited online for over 40 minutes. No waiting music, no sound... if it is not for the clock that is still working, I wouldnt have known if the line is still working. Gave up after that. Still dont have access to my account. So upset. User's recommendation: Inform customer how long will the waiting time be and have some music to let the customers know that the phone line is still working.

Banks, Finance Companies

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Tangerine Bank - Other Reviews

》 Has more control over your money then you do!

》 Cc wouldn’t work

》 I want to speak to someone live..

》 Pissed poor telephone customer service

》 None I dont bank here any more

》 Document needed

》 Trying to help someone

》 Treatment received while trying to update my account

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