Ordered what I thought was trial offer only & shipping charge of $4.94. Then my account was hit twice, each time for $89.18, totalling $178.36. Called 844-969-7837, press 1. Believe me, they will say you agreed to this by not cancelling "within 14 days"! I told them it would help if they would send paperwork with initial order with a # to call & cancel order - but wait that would screw up their scam! Anyway, they will offer you 30%, 50%, etc. But I told them just how many pissed off customers they seemed to have & I was not hanging up without ALL of my money. Be sure & get a confirmation #. Good luck to all