Despite confirming an online order and providing a delivery date, Briova not only did not deliver as scheduled but could not provide any reason after 2 phone calls where I was placed on hold for 25 minutes each time with no resolution, and an email marked urgent to which I have never received a response. I am on a cancer medicine costing many thousands of dollars a month. Briova is happy to take my money but not my calls - horrible customer service despite dealing with life and death issues!