1 Jan, 2018 → by ClaimboUser433702
piano removal

1

@AnyVan are a bunch of charlatans. With less than 24 hours to go, my price (which I'd already paid) has been hiked up to the point where I've cancelled it altogether. I'd rather delay my house move at significant cost to myself than bring business with these deceitful, scam artists. I used their own online booking tool and spoke to a member of their team to ensure clarity during the booking. With merely hours to go, I've now received a call telling me that my price had to go up because I hadn't given them sufficient information. Just to emphasise, this was meant to happen tomorrow. Looking at other reviews, this seems to be a reoccurring scenario. The lesson here; is that you should just pay a little more up front, deal with a real person, build a relationship and get someone who cares about the job to work with you. As if that wasn't enough, dealing with Anyvan's ‘customer service' team during an already stressful time (moving home) is one of the most unfortunate tasks I've ever had the misfortune of taking part in. I'm still waiting on my refund too. I wonder how long that will take…Pathetic.
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