ATTN: Physical Therapy department My daughter had a physical therapy appointment today (5/29/19), and guess what, the person did not touch her at all -- they simply did the dry needling procedure (a 30 minute appointment that they only spent 15 minutes with her) and sent her on her way (leaving her crying in pain in her car). They did not listen to what she had to say when she said other places hurt on her back - they blamed it on her saying she had bad posture -- they don't care! This is not the problem and you don't care to find out anyway. Whenever I see a Kaiser commercial and they make it seem like they care -- they don't at all! MAY IS MENTAL HEALTH AWARENESS MONTH - HOW DO YOU THINK SHE FEELS NOW? OH, WAIT . . . YOU DON'T CARE. I DO - BECAUSE YOU MADE HER CRY - AND I DON'T CARE IF SHE'S A GROWN WOMAN WITH FOUR KIDS - SHE'S MY DAUGHTER AND YOU MADE HER CRY. ONCE AGAIN . . . YOU DON'T CARE. Deb Craft [protected]@gmail.com (Julianne Oliver's mom)