1 Jan, 2018 → by ClaimboUser699792
Phony membership

4

I looked a my m / c bill today and noticed a billing of $14. 95 from nto norm thompson - (I purchased a cashmere sweater last year) but of course paid for that along time ago. I called [protected] and spoke to a man who said i signed up for norm thompson rewards. I never signed up or purchased anything again from norm thompson. Turns out i have been charged over $100. 00+ for their rewards (?) he said he would credit me the $14. 95. When i told him i was looking at the complaint board online - he offered to refund the whole amount. I called my capital one representative as soon as i hung up with him. They are pursuing this and i will get a total refund. Thanks for posting the info above about this company - you were very helpful indeed.
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