1 Jan, 2018 → by ClaimboUser585037
PHONE PURCHASE
*SOLVED

5

APRIL 24 .2009 After research on the net for a hot dog cart, I come accros this site name World Best Made Hot Dog Carts aka Willy Hot Dog Carts aka American Made Hot Dog Carts...run by Will Hodgskiss.I call and talk to Will about specs, price and decide to place an order mentioning that this is intended for Europe.I provide a Credit Card and pay for 1New Yorker Cart $2799.00 plus $500.00 Shipping Cost over the phone. The next day I get a call from Europe from a cousin to purchase one more cart for him.After telling him that Shipping is $500.00 we decide that I will drive to 46725 Interstate 81 north, Alexandria Bay, New York (location of bussines provided by site) to Pick Up the 2 carts, so I call Will to inform him about my decision to cancel the Shipping and Pick Up instead, and find out if he has 2 available Carts. At this point Mr. Will Hodgskiss gets edgy and nervous, after asking more questions finally I am informed that the factory is in Canada, and that I still have to wait 2 weeks for the carts to get to New York, and still pay $250.00 shipping for each cart. Having a time frame for this operation and noticing Mr. Hodgskiss getting nervous, I become suspicius and tell him right than that I would like to cancel my order with his company. Right away he gets extremely angry, and tells me He does Not wish to do bussines with people that do not like Canadians and that he will credit my account back the amount of $3298.00 and hangs up on me before I could say that I have no problem with canadians or anyother foreign people or race. TODAY MAY 07 2009 I called my Credit Card to inquire about the Credit amount from Mr. Will Hodgskiss company supposed to credit back, and by my surprise I find out that no credit was issued back from WILLY DOG. So I decide to call Mr. Will to ask why after such time, they did not credit back the amount that cancelled order, He... remembers right away that I am the guy that hates canadians and HUNGS UP on me before I could say a word. After an attempt to call again, I get the answering machine, leaving Will a massage informing him that I DO NOT HATE ANYBODY and that my call was to have them credit my Card the amount of $3298.00 that DOESN"T belong to His Co . After 20 years in business for myself in Chicagoland Area, It is hard to belive Mr.Will Hodgskiss attitude towards customers and the fact that those very customers give him their money. I've send Mr. Will an email informing him that if he decides not to issue the credit back to my Credit Card by early next week, I will take the issue to Card and my Attorney and inform every possible future customer about his practice of business.
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