1 Jan, 2018 → by ClaimboUser897451
Phone harrassment to increase my loan amount
2
The company has continuously called and harrassed me at home and work to increase my loan amount. The lastest tactic was that they rejected my payment and sent it back to my bank. The bank mentioned that they rejected my payment because it had the wrong acccount number, the same one I had for at least a year. After my bank contacted me I contacted Citifinancial. They acted as though they did not reject the payment. When I inquired about the account number they said that they may have changed it but was hesitant to give it to me. When I mentioned that the bank was going to reissue the check with the new account number they started talking about options to increase myloan amount. They mentioned that I could not pay for two months and they could adjust my loan so I could make lesser payments and get more money. The company is the worst and I would warn any and everyone not to do business with them.