My dog was staying at Royal Pet Resort for 8 days while we were on vacation in February of 2013. After I picked him up and took him home, my family and I noticed that his muzzle had a scratch on it and that his tail was swollen and not standing upright like it usually does. It was after hours so I couldn't call that day, but a call placed yesterday has still gone unreturned. I took him to the vet for an X-ray yesterday as well. Exam, X-ray and med came to 106.50 and no price available for the pain it caused my dog. The diagnosis was sprain with a possible chipped vertebrae. Also, they tried to overcharge me for services that I did not request but amended my charge that day. I will never use Royal Pet Resort again and I am writing this as a warning to be careful if you choose to do business with them.