Update by user Feb 09, 2019 SURGERY COST WAS $7,000IN PERSON BOTH THE DOCTOR AND HIS STAFF DISMISSED MY COMPLAINT AND OFFERED NO RESOLUTION WHATSOEVER.BELOW IS AN EDIT OF THE FIRST PARAGRAPH OF MY ORIGINAL POST TO REFLECT THE CORRECT NUMBERS AND MEASURES. MY BARBER SAID THAT THE INCISION IN THE BACK PART OF MY HEAD WAS ABOUT 1 INCH TOO HIGH BECAUSE IT IS IN AN AREA WHERE I HAVE LOST ABOUT 40% OF MY HAIR AND MY SCALP IS VISIBLE. HE ALSO SAID THAT THE INCISION THAT IS ON THE SIDE OF THE HEAD IS IN AN AREA WHERE I HAVE LOST ABOUT 30% OF MY HAIR, EXCEPT NEAR THE END (WHICH IS 2.75 INCHES ABOVE THE TOP OF MY LEFT EAR) AND I HAVE LOST ABOUT 40% OF MY HAIR THERE. Original review posted by user Jan 28, 2019 JAMES M. JONES 4510 S. KOMENSKY PHONE (773) 505-**** CHICAGO, ILLINOIS 60632 FAX (773) 847-**** 4-25-18 DR. A. PARUNGAO, M.D. 876 N. MICHIGAN AVE SUITE #3850 CHICAGO, ILLINOIS 60611 RE: MY HAIR GRAFT SURGERY ON 2-16-18 DEAR DR. PARUNGAO; ON 4-20-18 I GOT MY FIRST HAIRCUT SINCE THE SURGERY. MY BARBER HAS BEEN CUTTING MY HAIR FOR ABOUT 12-13 YEARS SO HE WAS AWARE OF MY 2 PREVIOUS SURGERIES I.E. 1,900 GRAFTS IN 2010 AND 1,812 GRAFTS IN 2015. MY BARBER SAID THAT THE INCISION IN THE BACK PART OF MY HEAD WAS ABOUT 1 INCH TOO HIGH BECAUSE IT IS IN AN AREA WHERE I HAVE LOST ABOUT 40% OF MY HAIR AND MY SCALP IS VISIBLE. HE ALSO SAID THAT THE INCISION THAT IS ON THE SIDE OF THE HEAD IS IN AN AREA WHERE I HAVE LOST ABOUT 305 OF MY HAIR, EXCEPT NEAR THE END (WHICH IS 2% INCHES ABOVE THE TOP OF MY LEFT EAR) AND I HAVE LOST ABOUT 40% OF MY HAIR THERE. I MENTIONED TO YOU WHILE YOU WERE DOING THE SURGERY THAT YOU WERE GOING TOO HIGH BUT YOU SAID “EVERYTHING IS OK”. MY SON HAD A PROCEDURE DONE BY YOU ABOUT 4 WEEKS AFTER ME AND YOU TOLD HIM THAT DUE TO THE FACT THAT HE HAD 2400 GRAFTS DONE PREVIOUSLY THAT HE WAS MAXED OUT AND YOU WOULD HAVE TO DO A DIFFERENT PROCEDURE AND REMOVE HAIR FROM THE AREA NEAR HIS EARS WHERE HE HAS NOT LOST ANY HAIR YET. NO ONE EVER MENTIONED THIS OTHER METHOD TO ME. IF HE WAS MAXED OUT AT 2400 GRAFTS WHY WAS IT OK TO DO MINE AGAIN IN THE REAR OF MY HEAD WHEN I HAD 3,670 PRIOR GRAFTS!? I WAS TAKING MINOXIDIL “ROGAINE” PRIOR TO THE SURGERY BUT I HAVE NOT TAKEN IT SINCE THEN AND IT IS CLEAR THAT YOU DEFINITELY REMOVED GRAFTS IN AN AREA WHERE I AM GOING BALD. I WILL AWAIT YOUR RESPONSE. VERY TRULY YOURS, JAMES M. JONES CC: DR. L. BOSLEY