24 Oct, 2020 → by ClaimboUser1673
Perkins employee customer service and food quality

1

Perkins on Scatterfield in Anderson Indiana was very inefficient and unprofessional as it came to the management and customer service. Today October 24th 2020 I ordered an item off of the menu and was very displeased with the way that it tasted. After literally 3 bites of trying to be considerate, I finally just told the manager that I didn't like it and would rather have something else (keep in mind that I do not eat meat). She was very rude and her reply was basically too bad you're still going to pay for it. I had no intentions on not paying for food that I ate a sufficient amount of however that was not the case for this instance. I even explained that I still intended to pay for the rest of my party's meals just not the food that I did not eat or like. She proceeded to call the police on me all because I wanted something else and didn't feel that I should have to pay for that meal that was still very much over half of what was given to me. I have NEVER been to a restaurant who has told me that if ever I did not like what I ordered and I did not eat it that it was too bad and I still need to pay for it. Also was told not to come back which believe me I never intended to. Such disappointing service that only reflects how this behavior must be acceptable in all Perkins restaurants. The manager also claimed that she took pictures of the meal and when she called the police and I asked her to show the proof, her phone was conveniently dead.
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