Hi, Mr Gan Chin Meng here, my check in date on 10 May 2019 until 13 May 2019, I just check in to the room, I book the room for superior queen but give me superior twin, it's fine. But now, hotel management mention that from 12am till 5am whole hotel will stop for using water, I ask for the management if I back late I need to shower, how to shower. At least hotel need to provide a room for guest who need to shower. I really feel disappointed with your hotel group, I will going to publish to social website due to your hotel staff really don't know how to manage this problem. And please check your hotel bath towel, look at the towel, old and broken. My boooing number [protected].