My husband works in construction. Everyone is aware that if there is inclement weather there is NO work. Plus think about the bad winter we had this year. I called to ask if I can pay the past due balance into 2 installments. They replied that you can only make an extension for the full amount for 7 days. So I called back when the extension was up and I paid 50% of the past due amount to get an extension for the balance for 7 more days and was denied. They don't seem to understand that we are still in a recession and sometimes people need assistance. They only do whatever they wanted to us because there is no other provider. If it was the competition would run their business and customer service out of business. PECO Energy is a licensed mafia organization. They should be brought up on racketeering charges. I really wish I did not have to deal with PECO! Disgruntled Customer!