I love my Scottevest travel vests. I have three and wear them whenever I travel, especially out of the country. I get nervous about the wallet, phone, room keys, passport, etc. all the things you need to carry on your person. Add to that gloves or water and you soon need a backpack...unless you have a Scottevest. Then all of you gear hides in the vest, safe and sound and easy to get to. The customer service people I deal with are wonderful and I have even met the two owners and they are tremendously kind people. They support human rights and animal rights and never hesitate to speak up to help make the world a better place. I appreciate their products and their people and their policies, which are all designed to help the customer. Good folks, all.