1 Jan, 2018 → by ClaimboUser393542
payment postponement

2

Call Credit Acceptance. Went through automated service to postpone a payment to a later date. which was accepted. (Not a problem or so I thought) I actually made the Payment 3 days before the payment postponement date which Credit Acceptance received and cashed. Two days after Credit Acceptance cashed the check, received a letter of default from Credit Acceptance stating payment has be made by certain date and your vehicle will be repossess if you default on future payment. How does this constitute a default if you have already may arrangement to delay a payment, which was accepted, by Credit Acceptance plus the payment was received and cashed by Credit Acceptance 3 day before the payment postponement date? Called a Credit Acceptance to question why the default letter was sent. The only thing Credit Acceptance rep could tell me, reading from a script, is it does not matter if you postpone a payment with them, they are required by your state to sent a default letter and I needed take that up with my state, per them send default letters on postpone payments. If that's the case, why don't Credit Acceptance tell you that when you postpone your payment and let you know a default letter will be sent. It's the whole purpose of posting a payment is not to get a default letter, especially if the company accept the payment postponement? If payment was made by the postponement date, them I would have a problem receiving the default letter but that was not the case Sound like Credit Acceptance don't give a hoot or less about consumer right to know only about how it a gain for them.
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