Hi, I am a standard chartered/Bajaj finserv lending credit card holder and writing to let public know about the illegal process standard chartered is applying in the name of late payment even though payment has been made on time.. I had a payment due on 8th of August and made the payment on 8th of August at around 10:30 - 11:00 am through their online portal. However upon logging on to the website to check on my balances on August 20, 2013, I found that they charged me with 1300/-+ in fees I tried calling their customer care number but failed to get in touch with a representative. I had called earlier when I was informed that there would be fees fees as they said the payment was LATE!! How could an online payment, on their own site be a late payment??, they advised a payment has to be 3 days in advance of the due date. Because they don't get the money from the biller vendor 'bill desk' until after 3 days and therefore it is deemed a late payment. moreover, Stanchart has never informed me this at the time of card application that this will be their process of payments I have two other credit cards which I regularly transact with. All payments are made on the day of the due date including this stan chart card. But this is the first time, I am encountering this problem with stan chart Stan chart is using deceptive trade practices to earn revenue in the pretext of 'Late payments' like these. I would request the officials to check on this and make corrections to my card bill Thanks Pranav [protected]