I sent my brother to make my final payment on a car loan I received from your location in Ogden since I am in military and overseas at this time. I checked online for what my payoff was and transferred that money to my brother. All was good until I went to check with my father asking if he had received the title in the mail. Guess what, no he hadn't. Why? because they said I owed .27 cents. It could of easily been taken care of by letting my brother know that was what was left if there WAS actually a .27 cents balance.