My story is the same as most that I have read read. BCBS requires I use Prime Therapeutics for my specialty medication. Each month it is a new but similar nightmare trying to order my refill. I have had same prescription and same insurance for years but each month there is a new issue/delay and each time I call I feel like it is the employees first day. They seriously act as though they are incentivized to NOT fill my prescription. It is so terrible that I am seeking other treatments just to keep from having to deal with this company each month (physician administered medications). And agree with others below that pre-Walgreens, I had zero issues each month when BCBS used CVS Caremark. #terrible #worstever #byefelicia