ash sent me a letter stating that to bring my agreement current send the .89.when i inquired I was told that was correct. I sent them the amount. Later I received a notice of payment plan cancellation. I called and asked why. the person on the other line insisted that I knew knew what my payment plan was and even though the letter stated that this amount would bring my account current That I stilled owed the payment and they were not responsible of any problems since they were not the department of finance. I was informed that i could be put back on the boot list and pay an additional fine of 100. are they trying to keep people on the boot list as long as possible to get more money?