24 Jun, 2019 → by ClaimboUser712794
park and attractions
1
Hi, I took my friend and his 3 kids and my 2 kids who never been to universal studios Hollywood yet on Sunday June 23, 2019 to the park and told them about thrilling rides like King Kong 360 4d ride at studio tours and Jurassic Park water ride and mummy. All 7 of us paid regular ticket price and left extremely unsatisfied. We all were looking forward to Jurassic Park water ride that was closed for renovations and king Kong 360 4 d ride with 4d glasses was having tech difficulties so we didn't get to even see it. Plus mummy ride had technical difficulties as well and was temporary closed . In addition to it there was a technical difficulty with a ride a hog wards castle. It stopped in the dark on the top and stayed still for 10 minutes. I am extremely claustrophobic so to me that experience was frightening. I'm dissatisfied and disappointed about the whole experience. I believe we should be reimbursed for this unsatisfying experience. Regards, Natalija Nezbailo [protected] [protected]@yahoo.com