What is express service?? Why we use express logistic if parcel over 1 week and yet deliver to us? Further, I make a called to call centre, and being inform that need to wait another week due to overload parcel, what a stupid reason and excuse? Not a solution but giving me an excuse, is this the service from express-b103839">ABX express? Further the customer Servise is so rude to answer with it. Customer Staff name : Elly Nor fila Is this the current attitude training from express-b103839">ABX express toward thier prof customer staff to service client in such way, I m so doubt of it. I hope I m getting answer and apologies from ABX soonest.