Parcel from China arrived in Canada. parcel received tracking no. [protected]. Weeks pass, delivery status does not change from initial update. Contacted non English speaking (Swahili?) agent at Canada Post and was told nothing could be done...I think. I would like to know the exact physical location of the parcel with this tracking no. in hopes I can call someone at that location to verify its existence and possibly actually have it delivered or find a company that accommodate same. p.s. The official languages in Canada are English and French. It has been this way for quite some time. Please advise your customer service agents accordingly.