In the last 5 days my paper was not delivered 3 times. I called the Des Register service center 4 times. The first time a recording said they would tell the manager. The 2nd and 3rd time a recording said they would immediately transfer me to a manager then the line went dead. The 4th time I got a musical recording. At no time could I talk to a live person. User's recommendation: Don't subscribe. Your likely to have delivery issues and you can't talk to a human about it.