Dear Panasonic, The above matter, refers. I bought Panasonic Fridge 560L side by side which cost me RM4999.00 with serial number NR-BS62GWMY 530**** on 28 Dec 2015 at Weng Hub Enterprise Sdn Bhd in Nilai, Negeri Sembilan. After they sent the Fridge to my house I noticed that the LED lamp was not working and after a week they replaced it with a new LED lighting. After 2-3 years, I noticed that the upper part of the fridge is not chilling as usual, however I assumed there is nothing serious happen as brand name of Panasonic is trustworthy and is normally lasting for 15-20 years. After that we had an experience with LED light (i.e. right side) is not functioning and recently the upper part of the fridge cannot chill food anymore and therefore, food becoming spoiled easily. I didn’t logged any complain earlier as I never thought that Panasonic Fridge can be spoiled and kaput easily. I contacted Weng Hub and they sent a technician to my house and after a while he inspected he told me that the PCB control is not working and due to that it will cost me between RM 500.00 - RM 600.00 for replacement. I am really disappointed and not satisfied with Panasonic brand which is supposed can be lasting for a longer period of time. This has brought me writing to Panasonic to complain about the Fridge that is not working after very few years bought from your business reseller. If I know that the Panasonic brand is performed poorly, I might consider to buy Samsung Fridge that I heard is more advance in term of technology and reliability. I contacted Panasonic customer service via email, they replied I have to pay total RM800++ for parts replacement which will cost me another brand new of Fridge. I have no words to say to Panasonic, this would the last item I would buy from Panasonic. Thank you