1 Jan, 2018 → by ClaimboUser789323
pam a supervisor
*SOLVED
3
I have 2 student loans that Pioneer Credit Recovery have now. I was paying on these loans for almost 2 years then i lost my job. I am trying to take care of all my debts so i called to find out where my loans are. I found out they are with Pioneer Credit Recovery so I called them to get some information so i can start taking care of them again. I spoke with the supervisor Pam and she was the rudest woman I have ever spoke to. I called them so i can take care of this and she treated me so horrible. She spoke over me for everything i was trying to tell her. I told her i was trying to take care of these loans, but i would need a couple days to set up a payment plan because i need to get information on my other debts so i can make a budget to see how much i could pay them a month. She got so rude and said because i couldnt make a promise of payment right then that she was going to put a "refusal of payment" on my account. Then she hung up on me. I am trying so hard to take care of all of my debts and this woman is from hell. They never called me, i called them. I want nothing more than to take care of all my debts, but she was so mean and no help whatsoever. She is such a horrible human being.