1 Jan, 2018 → by ClaimboUser193467
paid for service that was not provided
1
Borderlinx - Poor service. After 21 days of them being in possession of my package order 4147595 suite [protected] I am still being told my shipment date is unknown because you moved locations. You charge a hefty sum and that is not reflective of efficient service. I follow up everyday and all I am told is "sorry I don't know when your package will be shipped." You have my product, take my money for shipping and don't fulfill your end. This does not sounds like a fair trade service but more like a scam taking peoples goods and money and not delivering on their end of the deal. Tired of the run around from their customer service reps. I just want my stuff and so worried I will never get it or by the time they go to ship it its either lost in the mix or damaged. Its so frustrating having to email/contact your company everyday for the last 21 days and get the same answer that they have no clue when my item will be shipped, I feel like I'm being scammed. I hope please stay away from Borderlinx, If you are looking for an honest, transparent, helpful and efficient service I need to go elsewhere. I have since filed a complaint with the BBB and DHL regarding this debauchery.