Ordered item and account was charged and item not sent to me . They don't reply to messenger or emails . Their voicemail is full. They don't respond to posts on social media. Very frustrated . I want my sweatshirt or my money back. Simple. I had ordered 2 sweatshirts . Got notice they both shipped . Received package and one was missing. The package slip said will be delivered separately . It never came . I have replied to confirmation of order, to shipping email, used their suggested emails and links for order not received. I have called. I have posted on Facebook . Cannot reach anyone or get any response at all.