27 Feb, 2019 → by ClaimboUser629004
PAID 3 months advance and CAR STIL REPOED GETTING RUN AROUND

1

I have never been so stressed and frustrated in my life!!!! I have logged everyone I spoke with at cooperate office for check into cash and keep getting told a certain someone will look into it and get back to me! NO ONE DOES with the exception of Tim (who did call back not once but twice). 5 days now and I still have no car. A child who is autistic and had a chronic illness that I have to be accessible to get to while he is in school if called and Brad ( my fiancé who took out the loan) has had to take my vehicle to work so I have had to walk to the school for my son when he is ill. call into my job, and miss my classes for a degree in which I am working. Towards! This place will not just say it was a mistake and give back the car!!! They are not helping and do not car! I was told It was past 30 days past due for January and they sent a certified letter (never received it) . When I looked into that the letter was sent at the end of January... however, a different representative said the 500.00 put the account good until February! How can u send a certified letter to repo a car in January if your in good standing until February??? I was also told they will have the recording of the conversation brad had with elimlah in Wisconsin rapids and that will help (due to brad calling in the payment) us prove the 500.00 payment we paid December 14 th was for the next 3 payments as well as December (because our payments 89.00) March was the month we were suppose to have to worry about this bill again and instead we have no car , only had owed 300.00 left on the title loan and now they say it is 794.00 because of repo fees!!!! WHAT!!!! I will be making all the review I possibly can on every site and show pics of our bank statements as well as times and dates of persons I spoke to! I keep good records! I am not going to tolerate the fact that these people DO NOT CARE!!! If I am current until February why is my car not in my driveway?! Please stay away from these people ! I have tried everything to work with them before placing reviews but I am now waiting for the general / regional manager to call but my experience is IF YOU ARE TOLD THEY WILL CALL AND GET TO THE BOTTOM OF SOMETHING FOR YOU, they are not being honest. I have even been hung up on multiple times when calling corporate. Hhmmmmm . I know my phone isn’t that bad with reception. Again! STAY AWAY FROM THIS COMPANY!!!
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