I have always been happy with Snapfish products and service, I recently ordered a framed print and was very happy with the print and the great value for $9.00. I picked up the framed print from our local Kmart store yesterday 22/1/17. A few days after ordering the framed print I also ordered 116 prints @ 6cents each and paid $12.95 postage as the pick up service was not available for that order. The prints were delivered by Australia Post in a white paper envelope, a third of which was hanging out of my letterbox. I found the package when I arrived home that evening and as it had been raining, the package was wet. I was very disappointed, as I thought for $12.95 postage, that Snapfish would have used a plastic post pack to prevent any damage from rain. The package was received at my Central Coast address last Thursday 19th January