UF218871207YP tracking number in the system for order placed through dhgates was reported as signed and delivered 6/17/20 to address but package was never recieved. Unable to contact delivery company yanwen for assistance.My mother resides with me and is always at home and available to sign for any packages delivered. I often recieve delivery services for work related parcel and I have never had a problem recieving any of my packages...whether it be work related or personal. Please resolve with items being shipped and pickup from a drop facility or a full refund .Thank you.