6 Jan, 2021 → by ClaimboUser919506
Owners services.
1
Dears This little message to inform of my big disappointment about your total unflexibility. I called you on jan 6 to ask a change for réservation starting march 6. This is 2 months notice but february does not count 30 days. Therefore my request came 58 days i/o 60 days notice. And you refused it. I thought you could have been a little flexibel considering the Covid-19 situation and local rules for travelling changing regularly. In addition I thought my Gold status would help but here again refusal. Why do I have this status if it does not support me. Very disappointed!! Christian De Jonghe Réservation nr [protected] Marriott Bonvoy nr [protected]