1 Apr, 2019 → by ClaimboUser874942
Owner had very poor guest skills
3
Upon arrival at our destination in Costa Rica, we discovered that the outside lounges were in poor condition and not usable. The main table was supposed to have a glass insert but it had been broken and not repaired leaveing a very sharp edge on the table. Reported these issues to owner but our complaints were dismissed. We purchased new lounges with hopes he would re-imburse us but no luck. Tried to post a fair review on HomeAway and they apparently refused our review because of the negative comments. They want nothing but good reviews. Rediculous