1 Jan, 2018 → by ClaimboUser355880
overpaid wage garnishment
*SOLVED

3

For the past year, I have had my wages garnished for over 200 dollars every paycheck to pay off a student loan that went into default. Last week, I received a letter from NSLP that my loan was paid as of 7/15/10. I excitedly called my HR rep to make sure this was true, and she said it was. NSLP promptly sent a letter to my place of employment saying I was free and clear. I then went back to look at my paystubs from the past month and a half and started added up the extra money that was taken out of my check-every two weeks even since the loan was paid, I was being charged that same 200 dollars. I called NSLP to find out how I went about getting a refund, and they gave me the number for Account Control Technology and told me I would have to ask them. Thinking this wouldn't be hard at all, I called ACT and immediately started to get the runaround. "I don't know" and "The account has been cancelled so there is nothing we can do" were the most common answers. I was then instructed to call NSLP. I told them that's who told me to call you! I then checked back with my HR rep-she said the payments were definately going to ACT and gave me another number to call. Again dealing with ACT, this time I was put on the line with a supervisor (his name is Jeremy). He also told me the account had been cancelled and there was nothing he could do. He gave me a number to check if I had any other loans out there for garnishment and told me to call him back if I didn't get anywhere. I did so, and found no other loans that would be coming out of my check. I tried calling Jeremy back-of course he didn't answer and I haven't gotten a call back yet-that was 2 days ago. Has anyone else been in this situation? I don't consider myself greedy by any means, and I understand that I was in the wrong orginally because I failed to pay my loan. BUT, this is money that totals a whole paycheck for me, and I'd like it back!
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