1 Jan, 2021 → by ClaimboUser740248
Overcharging grocery purchase
1
I shopped the specials and coupons including buy one get one free for Ritz Crackers, Nabisco Chocolate Chunk cookies and other products and more than 60% was charged wrong. I was overcharged by $23.00 on a 63.00 purchase and had to stand at the register going over all the overages for 10 minutes following checkout. This is disgraceful and I will never shop at vons again the "computer" is not to blame - people are - and this overcharging problem is not the first time this has happened to me - only the latest and by far worst yet! You should not be in business when your customer has to take time to check every item purchased for mistakes and rest assured it will the last time I experience this at vons. Ralphs is way better at controlling their business and I have never has do doubt the purchases I make. This is a disgrace. I am on cal fresh as well so every dollar counts!