10 Jul, 2021 → by ClaimboUser181229
Overcharging for rooms

1

Homewood Suites 550 15th St, downtown Denver CO 80202: Recently stayed ..the walls are tissue paper thin, neighbors are talking loudly, dogs are barking, people are smoking illegal drugs. When you contact "outsourced" Guest Relations you'll exchange several emails, then realize (a) the employees don't understand English (b) don't understand the initial complaint (c) are slow to respond because they don't understand. This is a Hilton affiliate. User's recommendation: Sheraton Hotel.
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