1 Jan, 2018 → by ClaimboUser339336
Overcharged, damaged multiple furniture, sexual harassment on a minor
*SOLVED

3

I was quoted $220 for the pieces of furniture I had to move explained exactly how many pieces of furniture 2 nightstand 2 dressers 2 mattresses, headboard, foot board, 2 couches, 2 small end tables and 3 bar stools this was it!! Day of move 2 guys showed up at 11:00 sitting outside in truck then came to door at 11:30 first they were complaining of how tired they were that they were just woke up for this move, how un professional for first impression.They walked in and quoted they need $550 cash, I said no I was told $220 which that seemed to be a lot when it would only take less than hour to load and unload my few things and drive 7 miles so I called the supervisor to make a complaint before they began moving anything, I was told he would call back and never did. I gave them $240 cash on the spot. They were outside in truck on phone and smoking and listening to music then finally came in to begin wrapping the items listed above, well 1 guy the other guy was outside somewhere I guess he said doing paperwork that took 1 hour?? There was only 1 guy in apartment wrapping which took hours they kept taking breaks. So they took apart my bed and didn't un screw the 4 side rails and busted all the wood rails on right side of bed, after loading everything we drove to Folsom from citrus heights to unload I had a friend helping me which we were helping them to make it go quicker as they were taking there sweet time and complaining the entire time. My friend heard them calling me a ### and saying lets just roll out man, because I said i wasnt paying $500 for a 1 hour move, they kept saying I pay from the time they pulled up and truck engine stops in the start of me being charged, no way Im not paying for them to sit in truck and listen to music take multiple smoke breaks, and approach minors in apartment complex trying to get a date. A resident made a formal complaint to The Oaks manager for one of the movers approaching her at her vehicle when driving out of property, leaning into her car touching her arm asking if shes single. This girl was 17 years old and will be making her own sexual harassment claim as she made one with the apartment owners and managers office. Which they tried to hold me accountable for the movers actions, I told them my experience to and they should file a claim and I m not responsible for there un professional behavior.. This is all ridiculous nobody should have to go through this BS!! I was given a much higher cost at end of move which ended at 2:00 pm I decided to give them and additional $100.00 but didnt have any other funds to pay balance plus the entire drive and move was less than 1 hour loading and un loading so I feel I'm being taking advantage of. I spoke to a supervisor that day on the movers phone he had made the call himself and handed phone to me, I didn't get the name. Bottom line I feel like I should be getting a refund for over payment for what these guys did, they damaged 3 dressers and broke the wood on my bed my god they were the worst ever!!! I request the balance being asked for waived or I will have to settle in small claims court!! Along with the apartment manager who witnessed it all and the resident who was sexually harassed by your mover. Im sure you get this type of complaint a lot according to all your reviews. I hope you will agree to disregard the balance of $157.17 for all the stress Starving Students has caused me and the major inconvenience and for the cost of repairs for all my damaged furniture these 2 men did. Thank you for your consideration and I hope to here back from you soon, Dayla Unden
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