8 Feb, 2018 → by ClaimboUser737876
Overall bad experience

3

Ordered at 9:13 pm, the guy taking my order outside did not read the order back to clarify when I ordered a protein style hamburger no tomato, raw onion add chopped chilis with an extra meat patty on the side. They charged me for double meat, but then gave $1 back to make up for that which was appreciated, but then still gave the wrong order. There was tomatoes on my burger, & the extra side meat patty was basically raw. We did not realize this until we pulled away. The girl/cashier at the window, on our receipt says Sharon, was completely rude when we even asked about it being double meat. I was not trying to be a hassle. I go to in-n-outs all the time where my order never gets messed up. All i was doing was trying to ask a question about my order and she seemed as if she did not want to help.
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