13 Aug, 2018 → by ClaimboUser905479
Over stuffed my recliner
1
I bought a recliner from Sam Levitz in 2012 with a lifetime warranty. The seat flattened and I sent it in to be restuffed in 2016. They totally overstuffed it! My 6'2" husband couldn't touch the floor so the took it back to fix it. It came back hard as a rock. I was told to give it a year, it will flatten a bit and be perfect. Now the stuffing sticks out the front of the seat about 6 inches. I called Sam Levitz and the girl on the phone wouldn't even let me speak! She said warranty is expired, period. I asked to speak to a supervisor and she said she will pass the onfo on. No call back! And she didn't even know what to tell the super, I couldn't explain the problem!!!