19 Apr, 2018 → by ClaimboUser605132
Over charged and office help was rude
1
My Yorkie was mulled by a pit on the week-end We took her to Blue Preal vet I was really upset crying and be side my self . they took her in back. then the lady at the desk wanted to be pays NOW I did not know if I were coming or going. they charged me $426.00 to see her for 20 minutes. They did take me to a room ,out of the waiting room because I was crying so hard. A vet came in and asked me if I wanted my dog to have pain meds ? I said of course I do. she then came back and said my dog was in very bad shape and will take several operation over a long period time and she did not know if the dog would make it to surgery. I .said put her down she, has suffered enough. I said ,I want her cremated. I walk out and the lady at the desk ,said that will be $236.00. in 20 mintues they had charaged me a total of $662.00 she ask if I wanted my dog to come there, I said no I want her to come home. She never said a word or explained how this worked. so I checked the box saying I did not want her to go the vets.. I called to day , after 6 weeks too see why I had not received her ashes. they imformed my I had agreed for her not to go to the vets. I said why would I ? she ,said will that is the way we do it. it then you come and get them. i said I Oh My God, don't tell I won't get her ashes . she said they will they gave you a paw print didn't they? no one told me I would never her ashes,,,,,,,, they need to be very clear when dealing to people who are upset. I feel I was not inform or I would never had agreed to such a terrible thing. OVER CHARGED AND POORLY INFOR. I hope who is in charged of these vets read these comment. Please be careful, I no not want anyone else suffer the heartache I have. viola vansessen