my wife order a cleaning of our dryer vent system and when the technician came he show me a split in the vent line and said this is way the dryer needed servicing. They estimate was originally $69.00 for cleaning the vent, the added cost for changing the split hose would bring the cost to $259.00 which he was charging me $190.00 to install a new vent line from my dryer to the wall. I agreed to let him do the installation. I had the part cost check out and found out that the vent actually cost $10.99 at home depot, I could of installI the vent line in less then ten minutes myself. I feel that I have been taking advantage of because of my lack of knowledge. NOT HAPPY !! I