I have also had the same problems most of the customers are complaining about. I was over billed and now it has took them 1 month to figure out where I was over charged and every time I call for the office manager she is never available or has stepped out of the office and never returns your calls. I was also told I had gum diseases and the dentist I had went to before did not say that. I would not recommend anyone to go here or if so at least get a second look else where and compare what they tell you. They have no corporate office only a patient line. I always paid everything in full when they did any procedures and every time I went for the next procedure there was always a balance owed! It is just a headache with this place is the worse!