I'm another "satisfied customer" - having used BIZ Builder.Com's website services for more years than I can recall. I was shocked to read all of these complaints - especially since I've had the exact opposite experience. My goodness - so many people seem to feel they've been "scammed" - when, in fact, this company goes out of its way to deliver quality products at true factory-cost pricing! Of course, if you don't understand their unique marketplace, you're going to be very disappointed - no doubt about it. This is not a place to order goods, and expect them to arrive at your doorstep in 1 week - especially with their "free shipping" offer [products ship usually from China], as well as their "factory-cost" prices! This site is "Heaven Sent" for anyone who's tired of paying inflated prices for goods through more traditional wholesale or "drop shipper" websites. They are also not for the casual, 1-item shopper. But, if you're ordering to resell, this id definitely the place to shop. You just can't find a cheaper place anywhere on the net. Granted - you won't get the goods for several months, but, when you do - you'll be happy you waited! The key to this site is PLANNING. Buy your Christmas goods 3-6 months in advance, and you'll save a fortune. All I can say to the rest of you out there is this: If you expect something for nothing in less than a week, you are really stupid and very naive. Get a life and shop elsewhere!