i ordered my samsung S10 phone on July 22nd after losing mine . The agent told me they had certified preowned in stock and would i like to save some money that way.i agreed and was told 3 business days for delivery. After 7 days I began calling to find out what was happening and was to ld by several agents that the order had been read and it was at the warehouse. On August 4th I called and was told there were none in stock and thats why i had not yet received it. If not for the recomendation of your staff i would have ordered the new one and i would have my phone'. Yesterday I changed my order to a new one. In total thats 15 days without a phone, t 13 of them since I ordered my replacement. Now I am being told up to 7 days for delivery. I will be paying for a month of service that did not receive. This whole affair has been causing me undue stress. I am hoping Fido will do something to alleviate this