I ordered parts for a Squeez-O back in January, with a 12-week delivery promised on the website. A representative emailed me and was friendly and assured me she would make sure everything went smoothly. Then word came that the items would not be available until June. No explanation, no apology. The rep assured me a couple of weeks ago that the end of June was still the delivery time. Now suddenly it's September, with a miserable form letter with no one listed as a contact. Another Chinese company, hating Americans? User's recommendation: Showing stong dishonest tendencies. Tread cautiously.